The Maryland Department of Transportation Maryland Aviation Administration (MDOT MAA) is the owner and operator of BWI Marshall Airport (BWI) and Martin State Airport (KMTN). It is our objective to manage these airports to enable growth in the regional economy and to enhance our customer’s travel experience. This commitment to performance excellence and customer service has led BWI Marshall Airport to be the busiest and most convenient airport in the Baltimore-Washington Region serving over 27 million passengers annually.
Maryland Department of Transportation’s Mission
The Maryland Department of Transportation is a customer-driven leader that delivers safe, sustainable, intelligent, and exceptional transportation solutions to connect customers to life’s opportunities.
The Maryland Aviation Administration fosters the vitality of aviation statewide and promotes safe and efficient operations, economic viability, and environmental stewardship.
Responsible for the operation of Baltimore/Washington International Thurgood Marshall and Martin State Airports, MAA provides friendly, convenient facilities and customer services and develops enhanced domestic and international passenger and cargo opportunities through inter-modalism and state-of-the-art technology.
Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services. Click here to take our survey.
