Culture & Values
BWI Marshall Airport’s vision ‘be better’ is an aspirational stimulus that powers our efforts to constantly improve our performance and service, thereby building on the many successes experienced over the years.
We are compelled by a vision to constantly enhance our individual and organizational performance. It is our aim to do better than the last time; remain superior to our competitors in every service we deliver; engage in an endless pursuit of satisfaction in supporting our coworkers; exceed our customers’ and stakeholders’ expectations; never compromise the highest standards for ethical behavior; and to overcome any obstacles that might beset us while having a little fun. Through this vision, every employee at every level of BWI Marshall Airport is compelled to simply ‘be better’.
BWI Marshall Airport fosters the vitality of aviation statewide and promotes safe and efficient operations, economic viability, and environmental stewardship. BWI Marshall Airport provides friendly, convenient facilities and customer services and develops enhanced domestic and international passenger and cargo opportunities through inter-modalism and state-of-the-art technology.
Discover a workplace where everyone has an opportunity to fully participate in creating our success and is valued for their distinctive skills, experiences, and perspectives. Our definition of diversity extends beyond race, age, and gender to include differences in ethnicity, sexual orientation, gender identity, education, religion, physical ability, values, backgrounds, and experiences. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. To be engaged, you must feel included and valued.
because it is the core driving force that leads us to success.
because we are thoughtful and considerate of one another and our customers.
because we put our best attitude and effort into every task.
because we pursue new and creative ideas that will improve the workplace.
because we are passionate about serving our customers.
because we are responsible for the actions that influence customers, fellow co-workers and our environment.
because we have deep admiration for the diverse qualities and abilities of others.
because we are committed to collaborating to achieve a common goal.
because we encourage each employee to take the initiative to give their best.
because we go above and beyond our stakeholder’s expectations.