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Volunteering at BWI

Pathfinder Volunteers

Logo of the BWI Marshall Airport Pathfinders volunteering program

The Pathfinders are a team of approximately 200 volunteers who love aviation and have a heart-filled desire to assist people from around the world. The Pathfinders come to us from various professional careers in aviation, government and the private sector. One gentleman is a retired naval aviator and former Chief Pilot with American Airlines. We have several individuals who worked nearby at Ft. Meade with the National Security Agency (NSA). We also have a Pathfinder who is a registered nurse, and another recently retired as a cartoonist with a local newspaper.

Pathfinders contribute at least 4 hours per week staffing several information desks. Each year, Pathfinder volunteers help tens of thousands of passengers navigate the airport as well as the Baltimore-Washington corridor. The Pathfinders can be found in the terminal seven days a week, 365 days a year.

We are always seeking new members to join the team of Pathfinders! Interested in helping people as they arrive at the region’s busiest airport? Complete and submit a Pathfinder volunteer application or, for more information, contact our Office of Customer Experience by phone at 410-859-7035 or via email at [email protected].

"I really enjoy the camaraderie among the Pathfinders and look forward to my shift. We have so many interesting, helpful, and friendly people who I am proud to call my friends."

Member of the BWI Pathfinders Team
Stop by an Information Desk to receive assistance from a Pathfinder!

Interested in volunteering as a Pathfinder? – Register Here

Enjoy an exciting and prominent position where you’ll meet interesting people from around the world.

As a BWI Pathfinder, you will help to reinforce the airport’s reputation as a friendly place by greeting travelers, answering questions and assisting thousands to navigate the terminal and the region.

As a member of this elite and highly visible team, you will be serving in an environment that is always dynamic and engaging.

Training

Each Pathfinder completes at least five one-on-one training sessions with a Pathfinder mentor.

Each information desk is equipped with reference binders for you to find answers quickly and easily.

Rewards & Recognition

  • Complimentary Airport Parking
  • Annual Holiday Party
  • Volunteer Appreciation Month Event

Call 410-859-7035 or email [email protected] for information.