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USO

The USO International Gateway Lounge is a $1.1 million, 5,000 square- foot facility serving 99 percent of the U.S Armed forces traveling to and from duty stations in Europe, Southwest Asia, and the United States. The USO Lounge serves as a “home away from home” to military personnel traveling through BWI Marshall Airport.

USO (United Service Organizations)

International Gateway Lounge | Lower Level, International Pier, Beside Baggage Claim 17

HOURS: 6:00 a.m.-10:00 p.m., daily – Scroll to the bottom of the page for After Hours Information.

The USO serves as a “home away from home” to military personnel traveling through BWI Marshall Airport. Access is privileged to active duty personnel, active duty retirees, National Guard, reservists and their dependents. Military ID is required.

serviceperson and son in BWI Marshall Airport

Amenities include:

  • Hospitality desk staffed by knowledgeable USO volunteers
  • Secure baggage storage area
  • Free photocopying and faxing services
  • Family room with cribs, toys, TV/DVD and movie library
  • Restrooms with diaper changing tables
  • 72-inch screen TV lounge with DVD and extensive movie library
  • Snack bar
  • Free wireless internet access courtesy of Cisco Systems
  • Technology center with Internet access provided by Microsoft
  • Wireless phones for domestic and international calls provided by Verizon
  • Sleeping room with wake-up calls available
  • Ground transportation and lodging assistance
  • Air Mobility Command (AMC) BWI flight information

Corporate partners include American Airlines, Northrop Grumman and Maryland Department of Transportation.

Other USO airport facilities include Washington Dulles International Airport and Ronald Reagan Washington National Airport.

To reach the USO volunteer on duty call 410-859-4425.

If you are arriving at a time when the USO is closed, see below for after hours information.

After Hours Contact Info and Locations
BWI Taxi Services Lower Level, Doors 5 & 13
*Note taxi may have to go through post security
Car Rental Shuttle Lower Level, Doors 11 & 16
Fort Meade Post Operator 301-677-6261
Hotel Kiosk Next to Baggage Claims 13 & 14
Payphones To the Right of USO Lounge
Reporting to Walter Reed 202-782-6730 / 32
Reporting to Walter Reed After Hours 202-782-0069
Red Cross 877-272-7337
Red Cross Space “A” Families 800-696-3873

Other Additional Links

Air Mobility Command – Official Website
BWI USO International Gateway Lounge – Facebook

Operation Welcome Home

For information about Welcome Home events at BWI Marshall Airport for returning military from overseas, please visit operationwelcomehome.org.