Please allow additional time if using shuttles to travel between the terminal, parking lots and rail station as shuttle delays are possible. Travelers should plan to arrive at the terminal 2 hours before scheduled domestic departure.

Resources

Your Comfort and Ease of Travel is Our Passion

HomeAt BWI Resources

At BWI Marshall Airport, we strive to ensure that our customer’s experience is second to none and that we provide resources to our customers that ensure a comfortable and easy travel experience.

How can we assist you?

Helpful Links
Customer Service Lost and Found
Nursing Mothers Travel With Animals
Travel With Families Water Bottle Fill Stations

Guest Services & Information

BWI Cardio Trail

Walk the BWI Marshall Airport Cardio Trail to enjoy some exercise, relieve stress and maintain a healthy heart.

See Trail Maps

Disability Services

Access all of our disability information.

Accessibility at BWI Marshall Airport

Places To Go

As you begin to explore the terminal building you will find grand opportunities and hidden gems in all corners - come visit us and explore!

See Ideas For Your Airport Visit

Lost & Found

The TSA Lost and Found office is open daily from 10:30am to 3:00pm and is located on the lower level across from door #9.

Contact Lost & Found

Press Room

Access all BWI Marshall Airport press room material.

View Our Press Releases

USO

Access all information about United Service Organizations.

View USO Lounge Info

Volunteer Program

Interested In becoming a Pathfinder Volunteer?

Learn About the BWI Pathfinder program

Food & Drink

With More Than 50 Dining Options, BWI Marshall Airport Has You Covered

See Airport Food & Drink Options

Restroom Locations

Explore restroom locations through our interactive wayfinding.

Find a Restroom

Find What’s Nearby

There are many things to do at the BWI Marshall Airport! Use our interactive wayfinding technology to see the different options you have when you are waiting for your flight.

Interactive wayfinding map being used on a tablet.