Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Though intended for frequent international travelers, there is no minimum number of trips necessary to qualify for the program. Participants may enter the United States by using automated kiosks located at select airports.
At the airport, program participants proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingertips on the scanner for fingerprint verification and make a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.
Travelers must be pre-approved for the Global Entry program. All applicants undergo a rigorous background check and interview before enrollment.
While Global Entry's goal is to speed travelers through the process, members may be selected for further examination when entering the United States. Any violation of the program's terms and conditions will result in appropriate enforcement action and revocation of the traveler's membership privileges.
CBP’s Enrollment on Arrival program remains operational. This program is the best option for conditionally approved Global Entry applicants to complete the enrollment process without pre-scheduling an interview at an enrollment center. Learn more here.
CBP has introduced new measures at enrollment centers to promote social distancing and protect the health and safety of travelers. CBP personnel at enrollment centers are now required to wear agency-approved masks when interacting with the public. All applicants and visitors at enrollment centers are required to wear face masks consistent with CDC recommendations and state and local mandates.
In addition to the new face mask requirements, applicants who visit enrollment centers may observe:
- Staggered or reduced appointment availability;
- The elimination of sign-in sheets and certain other touch points;
- Limited seating in waiting areas;
- More frequent disinfection of the service counters;
- Plexiglass barriers and/or facial shields at service counters; and
- Other measures to promote social distancing.
Specific health and safety measures may vary among enrollment centers based upon the physical layout of the facility and other considerations. CBP will continue to require that all Trusted Traveler Programs applicants submit fingerprints during their interview to complete the enrollment process.
Please visit www.globalentry.gov for more information and to submit an application online.
The enrollment center at BWI Marshall Airport is located near Door 18 on the lower level of the international terminal - Concourse E.
By Appointment Only - Hours:
Monday - Friday: 8:30 A.M. - 3:45 P.M. (last appointment at 3:30 P.M., office closed 11:45 A.M. - 12:30 P.M.)