Press Releases


Samsung Galaxy Note7 Smartphones Prohibited from Air Travel

U.S. Department of Transportation Order Now In Effect

The U.S. Department of Transportation (DOT) announced on Friday that Samsung Galaxy Note7 smartphones are banned from air transportation. The federal prohibition went into effect at noon on Saturday, October 15.

According to the emergency DOT order, air travelers may not transport the Samsung Galaxy Note7 device, “on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States.” Specific information regarding the order can be found on the DOT website—

“The risk of fire with the Note7 devices is real,” said Ricky Smith, Chief Executive Officer for BWI Marshall Airport. “Airline passengers should heed the DOT order and not travel with the phones.”

The DOT prohibition authorizes airlines to deny boarding to any passenger attempting to travel with a Note7 device. Violators may be subject to criminal prosecution or a fine. The federal ban also restricts cargo shipments of the Note7 devices.

Galaxy Note7 customers should contact Samsung or their wireless carrier for replacement or refund information. Information from Samsung is available at 1-800-SAMSUNG or